Service & Repair of Electrotherapy and other Medical Devices

With over 40 years experience of working with medical and rehabilitation devices, we believe we are able to offer the best level of service in the market. With all the latest test equipment and using up to date service standards, we can ensure your devices are operating effectively and efficiently.



What Medical Devices do we service?

The short answer is … most of them!

Just because your device isn’t on the list below doesn’t necessarily mean we can't still service or repair it, it's best to get in touch with our service admin team and they will be able to advise.

The most common devices we service are:

  • Defibrillators
  • Ultrasound Devices
  • Combination Therapy Devices
  • Laser Therapy Devices
  • Interferential Devices
  • Vacuum Devices
  • Shortwaves
  • Shockwaves
  • Muscle Stim Devices
  • TENS Machines
  • Biofeedback Machines
  • Compression Devices
  • Couches (Electric or Hydraulic)
  • CPM Machines
  • Treadmills & Exercise Bikes
  • Steppers & Cross Trainers

Why do you need your devices serviced?

There are several very important reasons to have your devices regularly serviced:

1. The insurance that is in place to cover you while treating patients and while using the devices will have a clause that requires the devices to be serviced regularly; if you are not adhering to this clause your insurance could be invalid.
2. If your devices are not operating effectively then your patients may not be receiving the correct treatment dose, this may lead to an in-effective treatment or even worse an overdose.
3. If your device is unsafe, such as having a mains electrical fault, you could be putting yourself at risk as well as your patients or any other person that comes into contact with the device. Remove the risk and call us today to book your next service. 

Remove the risk and call us today to book your next service, we offer several options: 


We know from experience that it may be more suitable for you to visit us with your devices for service or repair, we welcome you to book an appointment with us to meet your requirements.

Alternatively, we can arrange a courier to come and collect your device and have it brought directly to our workshop; it couldn’t be any easier!

If neither of these work for you, we are also offer a callout service, we will arrange a visits from one of our engineers that adheres to your busy schedule and help reduce any disruption to your business.

We have fully equipped service vans that carry spare parts and the relevant test equipment to ensure we deliver a first class service.

Portable Appliance Testing

The Health & Safety Executive states that 25% of all reportable electrical accidents involve portable appliances, these are classified as items such as kettles, heaters, computers and other items that are plugged into the mains. These should not be confused with Medical Devices that you may use in the clinic, any item that comes into contact or used to treat patients must be checked and maintained to a much higher standard than portable appliance testing to ensure you and your patient are fully protected.

The Electricity at Work Regulations place a legal responsibility on employers, employees and self-employed persons to comply with the provisions of the regulations and take reasonably practicable steps to ensure that no danger results from the use of such equipment. The Health & Safety at Work Act (1974) places such an obligation in the following circumstances:

1. Where appliances are used by employees.

2. Where the public may use appliances in establishments such as hospitals, schools, hotels, etc.

3. Where appliances are supplied or hired.

4. Where appliances are repaired or serviced.

The level of inspection and testing required is dependent upon the risk of the appliance becoming faulty, which is in turn dependent upon the type of appliance, the nature of its use and the environment in which it is used, we are sure you are already asking how do I know the answers to these points, there are many guides available however they can be very hard to interprert, we have found that The Institution of Engineering and Technology (The IET) “Code of Practice for In-service Inspection and Testing of Electrical Equipment” (ISBN: 978-1849196260) to be very useful and this is guide forms the basis for portable appliance testing in the U.K. 

© 2023 - Trimbio Ltd