Service & Repair of Electrotherapy and other Medical Devices

With over 40 years experience of working with medical and rehabilitation devices, we believe we are able to offer the best level of service in the market. With all the latest test equipment and using up to date service standards, we can ensure your devices are operating effectively and efficiently.

Complete our form to receive a free no-obligation service quote.


What Medical Devices do we service ?

The short answer is... most of them !

Just because your device isn’t on the list below doesn’t necessarily we cant still service or repair it, best to get in touch with our service admin team and they’ll be able to advise.

The most common devices we service are:

DefibrillatorsMuscle Stim Devices
Ultrasound DevicesTENS Machines
Combination Therapy DevicesBiofeedback Machines
Laser Therapy DevicesCompression Devices
Interferential DevicesCouches (Electric or Hydraulic)
Vacuum DevicesCPM Machines
ShortwavesTreadmills & Exercise Bikes
ShockwavesSteppers & Cross Trainers

Why do you need your devices services?

1. The insurance that is in place to cover you while treating patients and while using the devices will have a clause that requires the devices to be serviced regularly; if you are not adhering to this clause your insurance could be invalid.

2. If your devices are not operating effectively then your patients may not be receiving the correct treatment dose, this may lead to an in-effective treatment or even worse an overdose.

3. If your device is unsafe, such as having a mains electrical fault, you could be putting yourself at risk as well as your patients or any other person that comes into contact with the device. Remove the risk and call us today to book your next service.

Remove the risk and call us today to book your next service, we offer several options:


We know from experience that it may be more suitable for you to visit us with your devices for service or repair, we welcome you to book an appointment with us to meet your requirements.

Alternatively, we can arrange a courier to come and collect your device and have it brought directly to our workshop, it couldn’t be any easier!

Field Service

If neither of these work for you, we are also offer a callout service, we will arrange a visits from one of our engineers that adheres toyour busy schedule and help reduce any disruption to your business.

We have fully equipped service vans that carry spare parts and the relevant test equipment to ensure we deliver a first class service.

Why do you need your Treatment Couch serviced?

Trimbio offer service and repair to a wide range of treatment couches. You may not have realised, but just like your devices, they need to be serviced at least once a year.

Why you may ask?

They must comply with PUWER (Provision and Use of Work Equipment Regulations 1998) requiring them to be safe for use, maintained in a safe condition and inspected to ensure they are correctly installed and do not subsequently deteriorate.

They are classified as a Medical Device and therefore fall under the Medical Devices Directive requiring regular servicing.

They should meet Infection Control standards - The upholstery should be intact and free from cuts or repairs that could harbour harmful bacteria.

Your public liability insurance will stipulate that all devices including treatment tables are inspected regularly, otherwise your policy could be invalid.

Examples of some common faults which may go unnoticed:

Wheels and brake mechanisms that are not inspected and lubricated will wear and eventually fail, causing an expensive repair.

Loose bolts in the frame of your couch may lead to serious damage of the couches structural integrity should it come under excessive weight or working force. Damage to an electric couches actuator or transformer is a serious risk when mounted upon a conductive metal-framed couch.

Trimbio offers onsite service & repair, including an 18-point checklist for couches.

Treatment Couch Upholstery

We offer a tailor-made service to bring your old treatment couches back to life. We can either visit and install or supply new tops (board, foam & upholstery) for your couches.

We use 15mm thick board which ensures that new tops are extra strong and sturdy for all types of treatments, along with 1.5” foam which gives a comfortable but firm surface for your patients, all finished off with high quality upholstery. Our vinyl inhibits MRSA (3352 Methicillin resistant to Staphylococcus Aurous), and are Bio-Pruf treated to resist the growth of mould, mildew and odour causing microbes. The vinyl is also fire retardant to CRIB 5.

They have been tested and are capable of withstanding the most rigorous cleaning regime. Our Vinyl can be used with all NHS approved cleaning solutions such as Chlor-Clean, Haz-Tab, Milton, Tristel & Clinell. The fabrics are resistant to most mild acids, alkalis and household stains. Some substances such as ballpoint pen, lipstick, newsprint and food colourings may be absorbed by the vinyl and cause permanent staining. This can be minimised by immediate cleaning with a damp soapy cloth or sponge.

Technical Specification
Thickness (mm): 1.05 +/- 0.10
Total Mass (g/m2) - 570 +/- 50 Standard Used: EN ISO 2286-2
Fabric Mass (g/m²) - 65 +/-10 - Standard Used: EN ISO 2286-2
Breaking Load (daN/50mm) - Along = 30, Across = 15, Standard used: EN ISO 1421
Breaking Extension (%) - Along = 30, Across = 200, Standard used: EN ISO 1421
Tear Strength (daN) -Along = 1.5, Across = 1.5, Standard used: EN ISO 4674-1
Coating Adhesion (dsN/50mm) - Min. 3.0, Standard used: EN ISO 2411
Fire Retardant Level - CRIB5
UV Resistance - Tested individually in an accelerated weather chamber, giving minimum of 6 on the blue scale
Martindale Abrasion Test - 120,000 cycles minimum

Special Finishes
Staphylococcus aureus MRSA - Standard used: AATC 147:2004 with result of: Growth - None, halo in mm -2, Evaluation - Good Penicillium funiculosum ATCC 36839 - Standard used: SAN BIO -12/94 with result of: Growth – None, halo in mm - 1, Evaluation - Good.

Standard Colours
Dark Blue, Black, Sky Blue, Light Grey, Dark Grey & Beige.
Red and Royal Blue available subject to surcharge.

Portable Appliance Testing

The Health & Safety Executive states that 25% of all reportable electrical accidents involve portable appliances, these are classified as items such as kettles, heaters, computers and other items that are plugged into the mains. These should not be confused with Medical Devices that you may use in the clinic, any item that comes into contact or used to treat patients must be checked and maintained to a much higher standard than portable applicance testing to ensure you and your patient are fully protected.

The Electricity at Work Regulations place a legal responsibility on employers, employees and selfemployed persons to comply with the provisions of the regulations and take reasonably practicable steps to ensure that no danger results from the use of such equipment. The Health & Safety at Work Act (1974) places such an obligation in the following circumstances:

1. Where appliances are used by employees.

2. Where the public may use appliances in establishments such as hospitals, schools, hotels, shops etc.

3. Where appliances are supplied or hired.

4. Where appliances are repaired or serviced.

The level of inspection and testing required is dependant upon the risk of the appliance becoming faulty, which is in turn dependant upon the type of appliance, the nature of its use and the environment in which it is used, we are sure you are already asking how do I know the answers to these points, there are many guides available however they can be very hard to interpert, we have found that The Institution of Engineering and Technology (The IET) “Code of Practice for In-service Inspection and Testing of Electrical Equipment” (ISBN: 978-1849196260) to be very useful and this is guide forms the basis for portable appliance testing in the U.K.

Complete our form to receive a free no-obligation service quote.


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